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Knowledge base
Frequently Asked Question
What length is the flex and chain?
The length of the drop on the hand painted collection of lights is 1.5m.
Can I shorten the flex and chain?
Yes, you certainly can. Your electrician will be able to do this for you.
What bulb fittings do your pendant lights take?
They are compatible with E27 bulbs.
Are your lights dimmable?
Yes, but you will need to ensure the bulbs you are using are dimmable bulbs.
How to troubleshoot Dimmer Issues
There are a few things that can be trialled on the dimming module before contacting our technical team which will help us to best diagnosis any issues. The steps are as follows:Check the minimum an...
Different types of downlight
There are many different types of downlights which are used for different scenarios and installations. The following shows some different types. - Mains voltage downlights are fittings that re...
Light switch not turning the lights off completely
Some times you may find with LED bulbs or fixed LED downlights that even when the light switch is turned off, a very small glow can be seen. As light switches are mostly not double pole, which...